Privacy Policy
Cartana (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile application, and related services (together, the “Services”).
1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, account login details, and contact preferences.
Shopping Data: Items you add to lists or baskets, product searches, recipes saved, and deal alerts you set.
Device & Usage Information: IP address, browser type, device identifiers, operating system, app usage patterns, and crash reports.
Location Data: City, state, or zip code for providing localized deals and store availability (with your consent).
Payment Information: If you upgrade to a premium subscription, we process payment details through secure third-party payment providers.
2. How We Use Your Information
We use collected information to:
Provide and improve the Cartana Services.
Deliver personalized shopping insights, recommendations, and deal alerts.
Optimize SmartList and SmartBasket features for cost savings.
Monitor expiration dates and provide food waste reduction reminders.
Communicate with you regarding updates, offers, and support.
Ensure security, prevent fraud, and comply with legal obligations.
3. How We Share Information
We do not sell your personal data. We may share information with:
Retail Partners: Aggregated, anonymized insights may be shared with retailers and brands for demand forecasting and inventory optimization.
Service Providers: Vendors that support our Services (cloud hosting, analytics, customer support, payment processing).
Legal & Compliance: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may transfer as part of the business.
4. Data Retention
We retain information for as long as your account is active, or as necessary to provide Services, comply with our legal obligations, and resolve disputes.
5. Your Choices & Rights
Access & Correction: You may update your profile and account information at any time.
Data Portability & Deletion: You can request a copy or deletion of your data by contacting us at hello@cartana.app.
Opt-Outs: You may opt out of marketing emails by clicking “unsubscribe.” Certain essential notifications (e.g., account or security notices) cannot be opted out of.
Location Data: You can disable location services at the device level.
6. Security
We use industry-standard safeguards (encryption, access controls, secure storage) to protect your data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Children’s Privacy
Cartana is not directed to children under 13, and we do not knowingly collect data from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”
9. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
Cartana
Email: team@cartanaai.com